Effective Date: 01.12.24
At Xafran Mart BD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or engage with us in any other way.
By using our website or services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with us:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, payment information, and any other details you provide during account registration or purchasing.
- Non-Personal Information: This includes data that cannot be used to personally identify you, such as your browser type, device type, IP address, referral URL, and site usage information. We collect this data through cookies and other tracking technologies.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To Process Orders: Your personal and payment information is used to fulfill your orders, process payments, and ship your products.
- To Improve Our Services: We may use your information to enhance our website, product offerings, and customer service. This includes analyzing user trends and preferences to offer a more personalized experience.
- To Communicate with You: We may send you updates, order confirmations, promotional offers, or other relevant information via email or SMS. You can opt out of marketing communications at any time.
- To Improve Website Security: Your information helps us protect against fraud, enhance security, and maintain the integrity of our website.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information and track user activity on our website. Cookies are small data files stored on your device that help us provide a better user experience by remembering your preferences and providing personalized content.
You can control or disable cookies through your browser settings. However, doing so may affect your ability to use certain features on our website.
4. How We Protect Your Information
We take your privacy seriously and employ security measures to safeguard your information. This includes:
- Encryption: Sensitive information, such as payment details, is encrypted using SSL (Secure Socket Layer) technology.
- Secure Storage: We store your personal data in secure systems protected by industry-standard security measures to prevent unauthorized access, alteration, or disclosure.
However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: We may share your information with companies that provide services on our behalf, such as payment processing, shipping, and email communications. These third parties are required to protect your information and only use it for the purposes for which we share it.
- Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring party. You will be notified via email or a prominent notice on our website if such a transfer occurs.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us.
- Opt-Out: You can opt-out of receiving marketing emails and SMS messages by following the unsubscribe instructions in the communication or by contacting us directly.
- Data Deletion: You may request that we delete your personal information. Please note that certain information may need to be retained for legal or operational purposes, such as processing refunds or completing transactions.
7. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy only applies to information collected on our website and does not cover third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us:
- Email: info@xafranmartbd.com
- Phone: 01784-457523
- Location: Wireless Gate, Mohakhali, Dhaka, Bangladesh